Marketing Account Managers are key to maintaining and growing relationships with clients and customers. They handle their company's relationships with its clients, ensuring that the clients' needs are met and they are satisfied with the services, and they also aim to bring in new business. They need to have excellent interpersonal skills, an understanding of marketing strategies, and strong problem-solving abilities.
Marketing Account Manager Job Description Template
Responsibilities:
- Manage a portfolio of accounts to achieve long-term success.
- Develop positive relationships with clients and act as the point of contact for clients for various issues.
- Resolve conflicts and provide solutions to clients in a timely manner.
- Monitor sales metrics and manage the entire sales administration process.
- Negotiate contracts and close agreements to maximize profits.
- Oversee customer account management, including negotiating contracts and agreements to maximize profit.
- Suggest actions to improve sales performance and identify opportunities for growth.
Skills:
- Proven work experience as a Sales account manager or Sales account executive.
- Hands on experience in sales and an ability to deliver excellent customer experience.
- Knowledge of CRM software and MS Office (MS Excel in particular).
- Understanding of sales performance metrics.
- Excellent communication and negotiation skills.
- Business acumen with a problem-solving attitude.
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, or related field.
- Proven work experience as a Sales Account Manager or Sales Account Executive.
Reporting Line:
The Marketing Account Manager will report directly to the Head of Sales and Marketing.
Salary Range:
The annual salary range for this position is $50,000 - $70,000, commensurate with experience.
Location and Work Conditions:
This position is based at our head office in New York City. We currently offer a hybrid working model, with flexibility to work from home for part of the week. Some domestic travel may be required for client meetings.
Benefits:
We offer comprehensive health insurance, a 401(k) retirement plan with company match, generous paid time off, and a supportive, collaborative work environment.
As with the previous roles, you can adapt this template according to the specific requirements of your company.
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